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Frequently Asked Questions

Booking and confirmation

Search by island and dates, pick a model, fill in your driver details and complete payment. You'll get an email confirmation within seconds, with all pickup details.
Yes. Confirmation is instant, in seconds. Unlike marketplaces that can take up to 48h to confirm with the rental company, on CVRental you know straight away the car is yours.
Yes. Use the booking link received by email or contact our support. Date, model or location changes are subject to the rental company's availability.
Each day is a 24-hour period counted from your pickup time. If you pick up at 2:00pm on the 5th and return at 2:00pm on the 7th, that's exactly 2 days.

Payment, cards and deposit

We accept credit and debit cards online, with the option to pay part or all in cash at pickup. MB Way is available for customers in Cabo Verde when the rental company supports it.
No. You can book and pay online with a debit card or MB Way. Some companies may require a credit card only for the security deposit at pickup — this is always shown on the car page.
You have full flexibility: pay only a deposit (around 15%) online and the rest at pickup, or settle the full amount upfront. Free cancellation up to 24 hours before pickup.
The deposit is held on your card at pickup and released at the end of the rental if there's no damage. The amount depends on the company and car category. Use the "No deposit" filter to see options without a security hold.

Vehicle and rental terms

Yes. Every booking is tied to a specific model, with clear photo and identification. In rare cases of breakdown or unexpected issues, the company will offer an equivalent or higher category car.
Yes. All cars on CVRental include unlimited mileage across every island, with no extra charge for distance driven.
The default is full/full: you receive the car with a full tank and return it full. Some options use same/same (return at the same level you got it). The policy is always shown on the booking.
Yes. You can add a baby seat, child seat or booster as optional extras during checkout, subject to availability with the rental company.

Pickup and return

At the main airports (Sal, Praia, Mindelo, Boa Vista), at city offices, and — with some companies — directly at your hotel. The available locations show up once you select an island.
Yes, as long as the rental company covers more than one point on the island. A small one-way fee may apply and is clearly displayed before you confirm the booking.
Yes. Several companies offer out-of-hours service for a small fee, especially for late-night arrivals. Add your flight number at checkout so the company can prepare.
Always provide your flight number at checkout — the rental company tracks arrivals and adjusts pickup. For last-minute changes, contact us on WhatsApp and we'll handle the coordination.

Driver requirements

A valid driving licence held for at least 1 year, plus an ID document (passport or national ID). For non-EU licences, a translation or IDP is recommended.
The legal minimum age to rent in Cabo Verde is 18, with a valid driving licence. Some operators may require a higher age or more licence history for specific categories; when that applies, it is shown on the car page and at checkout.
Yes. Adding an extra driver is generally free on CVRental — just present their licence at pickup. Any fees, when they apply, are clearly shown.

Insurance

Third-party liability insurance, mandatory by law, is always included. You can add CDW (Damage Waiver) or SCDW (Super CDW) as optional extras during checkout.
CDW reduces your liability in case of damage down to an excess. SCDW removes (or nearly zeroes) that excess, giving near-full coverage. Exact amounts are shown at checkout.

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